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FAQ
Questions we get asked.
If yours isn't here, WhatsApp us on 0812 725 9823 — a person will answer.
Orders and delivery
How long does delivery take?
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What does delivery cost?
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Do you deliver outside Nigeria?
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Can I pay on delivery?
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Products and use
How long does a reed diffuser last?
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How often should I flip the reeds?
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Can I reuse the bottle and reeds?
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Why is my candle tunnelling?
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Are the candles safe around children and pets?
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Which scent is strongest?
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Returns and problems
Can I return something I don't like?
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My order arrived damaged.
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I ordered the wrong scent.
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Bespoke and business
Do you scent offices and hotels?
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Can I get an exclusive scent?
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Do you do corporate gifting?
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Still stuck? Contact us
